TERMS AND CONDITIONS
These conditions of sale are concluded on the one hand by the company Dezile whose registered office is located at: Résidence Les Lausianes, Voix n°1, Croix-Girin, 97213 GROS MORNE, registered in the register of commerce and companies of
FORT-DE-FRANCE under the number 835 018 656, hereinafter referred to as "Dezile" and on the other hand, by any natural or legal person wishing to make a purchase via the website (www.dezile.com), the institute or by telephone, hereinafter referred to as "the buyer".
Object
These conditions of sale are intended to define the contractual relationship between Dezile and the buyer and the conditions applicable to any purchase made through the Dezile Institute's merchant site, whether the buyer is a professional or a consumer.
The acquisition of a good or a service through this site implies unreserved acceptance by the buyer of these conditions of sale.
These conditions of sale shall prevail over any other general or specific conditions not expressly approved by Dezile.
Dezile reserves the power to modify its conditions of sale at any time. In this case, the applicable conditions will be those in force on the date of the order or the appointment booking by the buyer.
Characteristics of the goods and services offered
The products and services offered are those listed in the catalog published on the site of
Dezile. These products and services are offered within the limits of available stocks.
The photographs in the catalog are as faithful as possible but cannot ensure perfect similarity with the product offered, particularly with regard to colors.
The detail of the services corresponds to the service carried out in an institute or during the Dezile Tour.
Prices
The prices appearing in the catalog are prices inclusive of VAT in euros taking into account the VAT applicable on the day of the order and the reservation; any change in the rate may be passed on to the price of the products or services.
Dezile reserves the right to modify its prices at any time, it being understood, however, that the price appearing in the catalog on the day of the order will be the only one applicable to the buyer.
The prices indicated do not include transport and delivery costs.
Geographical area
The online sale of products and services presented on the site is reserved for buyers who reside in Martinique and the department in which the DEZILE TOUR takes place; the Guadeloupe.
Orders
The buyer, who wishes to buy a product or a service, must:
- fill in the identification form on which he will indicate all the details requested.
- make the payment under the conditions provided;
- confirm their order and payment.
Confirmation of the order entails:
- acceptance of these conditions of sale,
- the recognition of having perfect knowledge of it
- the renunciation to take advantage of its own conditions of purchase or other conditions.
All the data provided and the recorded confirmation will constitute proof of the transaction.
Confirmation will be worth signing and acceptance of transactions. The seller will communicate by e-mail confirmation of the registered order.
Payment terms
When booking:
A deposit of 30% will be paid to confirm the reservation.
Payments will be made by credit card; they will be carried out through the secure Mango Pay system which uses the SSL (Secure Socket Layer) protocol so that the information transmitted is encrypted by software and that no third party can read it during transport on the network .
At the request of the buyer, he will be sent a paper invoice showing the VAT.
The payment of the balance of the price of the service will be the day of the performance.
Special method of payment Concerning the DEZILE TOUR:
- a 30% deposit will be requested when booking
- the balance of the amount of the service must be paid WITHIN THE WEEK preceding the day of the appointment, i.e. 7 working days by telephone. (See Dezile Tour general conditions)
Right of withdrawal or cancellation
Any cancellation or withdrawal must occur 72 hours before the service.
To exercise the right of withdrawal, you must notify us
- by SMS to the following number: 06 96 50 12 63,
- or by e-mail at the following address: contact@dezile.com
For the withdrawal period to be respected, it is sufficient that you send your communication before the expiry of the withdrawal or cancellation period.
In the event of withdrawal or cancellation on your part of this reservation contract, requiring a deposit, can be canceled or modified 72 hours or 2 days before the date of the service.
The deposit will be transformed into Credit for 1 (one) year at the customer's convenience. Dezile will provide an agreement voucher valid for 1 year.
Otherwise, a withdrawal or cancellation on your part of this reservation contract, having required a deposit, the deposit will not be refunded.
Guarantee
Innovative technique:
The equipment we use is certified to European standards, safe for the skin and extremely precise.
Expertise:
The DEZILE staff is trained in the beauty profession and has validated its diploma in France.
· Security
Your treatment will always begin with a personalized assessment of your skin as well as a flash test. During this preliminary meeting, we will explain our technique to you.
Responsibility
The seller, in the online sales process, is only bound by an obligation of means; its liability cannot be engaged for any damage resulting from the use of the Internet network such as loss of data, intrusion, virus, interruption of service, or other involuntary problems.
Intellectual property
All elements of the Dezile Company website are and remain the exclusive intellectual property of Dezile Company.
No one is authorized to reproduce, exploit, redistribute, or use for any reason whatsoever, even partially, elements of the site whether software, visual or sound.
Any simple or hypertext link is strictly prohibited without the express written consent of the Dezile Company.
Personal data
In accordance with the law relating to data processing, files and freedoms of January 6, 1978, information of a nominative nature relating to buyers may be subject to automated processing.
Buyers may object to the disclosure of their details by notifying Dezile. Similarly, users have a right to access and rectify data concerning them, in accordance with the law of January 6, 1978.
Litigation
These online sales conditions are subject to French law. In the event of a dispute, jurisdiction is assigned to the competent courts of FORT-DE-FRANCE, notwithstanding multiple defendants or warranty claims.